Privacy Policy
Last updated: December 2025
Introduction
CollabInbox ("we", "our", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your information when you use our platform for managing collaborations between creators and brands.
Data We Collect
We collect the following types of information:
- Account information: name, email address, password (encrypted), profile picture.
- Profile information: username, biography, category, social media accounts, postal address (for product shipments).
- Usage data: pages visited, features used, timestamps, IP address, browser type.
- Payment information: securely processed by Stripe. We do not store your credit card information.
- Communications: messages exchanged between creators and brands on the platform.
How We Use Your Data
We use your information to:
- Provide, maintain, and improve our services
- Send you notifications related to your collaborations
- Analyze platform usage to improve it
- Detect and prevent fraudulent activities
- Comply with our legal obligations
Data Sharing
We never sell your personal data. We may share your information with:
- Collaboration partners: brands see creator profile information and vice versa as part of collaborations.
- Service providers: hosting (Cloudflare), payments (Stripe), emails (Resend).
- Legal obligations: if required by law or to protect our rights.
Data Security
We implement technical and organizational security measures to protect your data: SSL/TLS encryption, password hashing, restricted data access, regular backups.
Cookies
We use essential cookies for platform functionality (authentication, preferences). We do not use third-party advertising cookies.
Your Rights
Under GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to object to processing
To exercise these rights, contact us at privacy@collabinbox.app
Data Retention
We retain your data as long as your account is active. After account deletion, we retain certain data for 3 years for legal and accounting purposes.
Changes
We may update this policy. Significant changes will be notified by email or through the platform.
Contact
For any questions regarding this privacy policy: